Apologies That Build Trust

31 Oct Apologies That Build Trust

Posted at 09:00h in Leadership, Personal Growth by

Will I Look Weak?

 

Saying “I’m sorry” as a leader feels risky. Will it make me look weak? Will people lose confidence?

It Does the Opposite

 

Here’s what I’ve learned: a sincere apology does the opposite. It builds credibility. It shows strength. It tells people you care more about the relationship than your ego.

 

• Apologize Clearly.

• Avoid Defensiveness.

• Repair with Action.

Open the Door to Healing

 

Apologies don’t erase the mistake—but they open the door to healing.

Ask Yourself

 

Is there someone you need to apologize to—not because it’s easy, but because it’s right?
Brian Moyer
brian@moyerco.com

For more than 20 years, Brian has served as a trusted advisor for small business owners throughout the Middle Tennessee region through his accounting and business advisory firm, Moyer & Co. Combined with an additional decade of business experience, he continues to serve as a trusted advisor through his 1-1 engagements, interactive workshops, and public speaking. Brian holds a Business Degree from MTSU and lives in Franklin, TN with his wife and two daughters.